Contact information

Contact Information

Thank you for visiting Hatoria.

We are committed to providing professional customer support and assisting you with any questions regarding products, orders, shipping, returns, or general inquiries.

Business Information

Store Name:
Hatoria

Business Address:
7420 Place Martin, Québec City, QC G1H 6J4, Canada

Email:
support@Hatoria.store

Phone:
(800) 387-6508

Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM

Response times may vary during weekends, public holidays, or promotional periods.

Order Assistance

For faster support regarding an existing order, please include:

  • Full Name

  • Order Number

  • Email Address

  • Description of Inquiry

Product Questions

Our team is happy to provide assistance regarding:

  • Product sizing

  • Materials

  • Product care

  • Shipping information

  • Return eligibility

We aim to respond to most inquiries within 24–48 business hours.

Thank you for choosing Hatoria.